The program is accessible to the following persons with disabilities:

• locomotor, visual, and mental health impairments, or
• a person aged 15 or older with a profound or severe degree of functional limitation related to intellectual impairments (including a moderate degree in the case of persons with intellectual impairments), provided that:
  - they are studying or working;
  - or they provide a written assurance that they will mandatory study, train, or work within the upcoming 3 months.

To receive personal assistant services, the individual or their legal representative shall submit a written application to the Territorial Center of the Unified Social Service serving their place of residence.
The cost of 1 hour of service is AMD 1,050, inclusive of taxes and mandatory fees.
Any adult and capable individual who has participated in personal assistant training courses and holds a certificate confirming it can act as a personal assistant.

To participate in the personal assistant training, the individual must register on the "Registration of Personal Assistant Applications" platform within the "Online Applications" section available on the website of the Unified Social Service.

Step 1. Indication for Service

The person with a disability receives an Individual Service Plan (ISP), which indicates the provision of personal assistant services.

Step 2. Selection of a Personal Assistant
The individual may select a preferred personal assistant, who must be registered on the online platform for the registration of personal assistants.

Step 3. Submission of the Application
For the purpose of receiving personal assistant services, the person with a disability shall submit a written application and the necessary documents to the Territorial Center of the Unified Social Service.

Step 4. Verification of Documents and Conditions
The Territorial Center shall verify:

• the compliance of the individual's degree of functionality with the established requirements;
• the registration of the selected personal assistant on the online platform for the registration of personal assistants.

Step 5. Training of the Personal Assistant
The personal assistant undergoes a one-week training course, upon completion of which they receive a certifying certificate.

Step 6. Conclusion of the Contract
Upon completion of the training and receipt of the certificate, the personal assistant concludes a bilateral contract on "Provision of Personal Assistant Services to the Person with a Disability" with the person with a disability.

Step 7. Conclusion of the Payment Security Contract
The Territorial Center concludes a contract on securing the payment of the personal assistant.

Step 8. Provision of Service
The personal assistant commences the provision of the service and maintains a service provision log.

Step 9. Submission of Report and Payment
By the 5th day of the month following each reporting month, the personal assistant shall submit a request-application to the Territorial Center, based on which payment for the service is made in the following amounts:
• In case of a profound degree of functionality – up to AMD 147,000;
• In case of a severe degree of functionality – up to AMD 126,000;
• In case of a moderate degree of functionality – up to AMD 105,000.